For Research Purposes Only — Not for Human Consumption — UK Research Supply

FAQ

Frequently Asked Questions

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Products & Quality

What purity level do your compounds have?

All Aceso Peptides compounds are tested via HPLC (High-Performance Liquid Chromatography) and have a minimum purity of 98%. Most compounds exceed 99% purity. The exact purity percentage for each batch is documented in the Certificate of Analysis.

How are your compounds tested?

All compounds undergo HPLC purity analysis and mass spectrometry confirmation at independent, accredited UK laboratories. Testing is performed by third parties with no affiliation to Aceso Peptides, ensuring objective analytical results.

What is a Certificate of Analysis (COA)?

A Certificate of Analysis is a document issued by our independent testing laboratory confirming the analytical results for a specific batch. It includes purity percentage, molecular weight confirmation, and other relevant analytical data. COAs are available for every batch via our lab results page.

How are compounds supplied?

All peptides are supplied as lyophilised (freeze-dried) powder in clearly labelled vials. Each vial includes the compound name, batch number, quantity, and storage instructions.

What is the shelf life of your compounds?

Lyophilised peptides stored at -20°C typically remain stable for 24+ months. Upon reconstitution, the solution should be used within the timeframe specified in the product documentation. We recommend reviewing the COA for specific stability data.

Ordering & Payment

Who can order from Aceso Peptides?

Our compounds are sold exclusively to qualified researchers, academics, and laboratory professionals aged 18 or over. By placing an order you confirm you meet these criteria and that you will use all compounds for legitimate research purposes only.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express) via our secure Stripe payment processor. All transactions are in GBP (£) and fully encrypted.

Can I get a VAT invoice?

Yes. A VAT invoice is automatically included with your order confirmation email. If you require a separate VAT invoice, contact orders@acesopeptides.co.uk with your order reference.

Do you offer bulk or institutional pricing?

Yes, we work with universities, research institutions, and commercial laboratories on bulk orders. Contact orders@acesopeptides.co.uk with your requirements and we will provide a custom quote.

Can I use a discount code?

Yes. Enter your discount code in the cart before proceeding to checkout. Codes are case-insensitive and will be validated against our database. Contact us if you believe your code should work but is not being accepted.

Shipping & Delivery

Where do you ship?

We currently ship within the UK only (mainland England, Scotland, Wales, and Northern Ireland). We do not currently ship internationally. We are unable to ship to PO boxes.

How are orders packaged?

All orders are shipped in discreet, plain outer packaging with no indication of the contents. Peptide vials are appropriately insulated with temperature-stable packing materials.

How long does delivery take?

Orders placed before 2pm on business days are typically dispatched same day. Standard tracked delivery (Royal Mail Tracked 48) takes 2-3 business days. Express (Tracked 24) takes 1-2 days. Next day DPD is available for orders before 2pm.

How can I track my order?

A tracking number is provided in your dispatch confirmation email. You can track via the Royal Mail or DPD website directly.

What happens if my order is damaged in transit?

If your order arrives damaged, contact us within 48 hours with photographs of the packaging and contents. We will arrange a replacement or refund as appropriate.

Legal & Compliance

Are your compounds legal in the UK?

Yes. Peptide research compounds are legal in the UK when sold for legitimate research purposes. They are not controlled substances under the Misuse of Drugs Act 1971 or the Psychoactive Substances Act 2016. However, they must not be used for human consumption.

Can I use these compounds on myself or others?

Absolutely not. All compounds are for in-vitro research and laboratory use only. They are not licensed as medicines, are not approved for human use, and must not be administered to humans or animals. Any such use is entirely at the individual's own legal risk and is a breach of our terms of service.

Do you make health claims about your products?

No. Aceso Peptides makes no claims about the health benefits, therapeutic properties, or efficacy of any compound for any condition. All information provided is for research context only.

Still have questions?

Our team is available Monday–Friday, 9am–5pm GMT.

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